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Effective date: October 12, 2026
This Refund Policy applies to all paid software subscriptions sold by OptionScout, Inc. ("OptionScout," "we" or "us"), including Premium subscriptions for OptionSellerROI.com. It is part of our Terms of Service.
You can request a refund within 30 days of any subscription charge, whether it is your first payment or a renewal. Each charge has its own 30-day window.
Your refund is the amount you paid for that charge, minus:
Refund = amount paid − (5% × amount paid) − (amount paid × days used ÷ days in the billing period)
If the result is zero or less, no refund is due.
Examples
| Monthly plan | Annual plan | |
|---|---|---|
| Amount paid | $10.00 | $100.00 |
| Days in billing period | 30 | 365 |
| Refund requested on | day 10 | day 20 |
| 5% processing fee | −$0.50 | −$5.00 |
| Prorated usage | −$3.33 (10 ÷ 30 × $10) | −$5.48 (20 ÷ 365 × $100) |
| Refund | $6.17 | $89.52 |
Email [email protected] within 30 days of the charge and include:
We will confirm the refund amount and aim to process approved refunds within 10 business days. Refunds go back to the original payment method. Your bank or card issuer may take additional time to show the credit.
Nothing is charged during a free trial, so there is nothing to refund. Cancel before the trial ends to avoid the first charge.
When a refund is issued, the subscription for that charge ends and Premium features are removed. To stop future charges without a refund, cancel your subscription from "Manage subscription" on the Premium page; cancelling stops renewals, and your features continue until the end of the period you have paid for.
We may refuse a refund, or close an account, in cases of fraud, abuse of this policy (such as repeated purchase-and-refund cycles) or a violation of our Terms of Service. If you open a chargeback or payment dispute for a charge, this policy no longer applies to that charge while the dispute is open. Free features of the Service are not covered because nothing is charged for them.
This policy does not limit any rights you have under the law where you live. If the law gives you a greater right to a refund, we will follow the law.
OptionScout, Inc.
312 W 2nd St, Unit #A3650
Casper, WY 82601, USA
[email protected]